AI-Powered Virtual Health Assistants: Bridging Gaps in Patient Care

Abstract

Virtual health assistants (VHAs) are the new generation of patient care that is based on artificial intelligence to enhance the healthcare system. The purpose of this paper is to identify the potential of AI-powered VHAs in addressing the gaps in patient care with a focus on the aspects of access, productivity, and results. Both survey data on the frequency of VHA and the medical condition of patients, as well as interviews with both the providers and patients were employed. Some of the findings include the following; VHAs have led to the improvement in the management of chronic diseases, patient involvement, and functioning of the health care system. This also examines other factors such as data security, interoperability with other healthcare systems, and acceptance by medical practitioners. Therefore, VHAs with AI is a novel technology that has the capability of transforming the healthcare system and improving patient-centered care.