Research on Chinese Financial Industry Application Scenarios based on ChatGPT

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Xinrui Zhang, Lu Tong

Abstract

The emergence of the artificial intelligence ChatGPT has brought a huge information impact to the traditional industry, promoting the deep integration of ChatGPT and financial institutions, stimulating its innovation vitality, and comprehensively empowering financial services. This technology is the key to promote the digital intelligence transformation of the financial industry. Based on the systematic study of the integration scenario of ChatGPT and innovative application in the financial industry and related limitations, this paper constructively puts forward suggestions and expectations for the future development of the financial industry under the background of artificial intelligence, to make some innovative exploration for the application of ChatGPT in the financial industry. According to the research, ChatGPT-like artificial intelligence's powerful natural language processing, data sorting, and analysis capabilities have great application value for financial institutions covering customer service, operation, marketing, risk control, investment and budget, etc., but there are also problems such as high cost, low credibility and security, and technical limitations. Finally, this paper puts forward effective empowerment suggestions based on three aspects: government policy, institutions and technology development.

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