Causes of Reworks in IoT Product Development in Startup Companies: A Delphi Study

Abstract

Demand for Internet of Things (IoT) products is increasing worldwide, and many startups are involved in IoT product development. Reworks in product development are significant problems these startups face, impacting their productivity and long-term survivability. The repercussions of reworks and the need to avoid or minimize them in IoT product development in startups make it crucial to find the factors leading to reworks. This paper presents a Delphi study conducted among thirty-three experts working in IoT product development in startup companies to identify the factors causing reworks in IoT product development in startups. This study identified forty factors that lead to reworks, and categorized them under nine groups. This study sheds light on the important factors that lead to reworks in IoT product development in startups. The findings of this study will be helpful to startups working in IoT product development to be aware and mindful of major rework-causing factors.