Online vs Traditional Recruitment Approaches: Preferences of Saudi Employers and Employees

Abstract

Purpose: This study analyses and compares traditional and e-recruitment methods for job applications from the perspectives of employees and employers. Research Design: The study collected data from employees and employers in business organizations located in Yanbu Industrial City, Kingdom of Saudi Arabia. An internet-mediated approach was used, and a survey questionnaire was designed. The sample size was determined to be 328 using an unknown population sample size formula. Data were gathered from 103 employees and 53 employers. Descriptive statistical analysis was conducted, and Chi-square was used to analyze the approaches of Traditional and e-recruitment for the job application process. Findings: The findings indicate that a high percentage of employees and employers’ preference for online methods in job applications. However, the chi-square test reveals a discrepancy between the perspectives of employees and employers. Employees support the use of online methods, while employers reject the hypothesis that online application methods are effective. Implications: One of the implications of online recruitment systems is that managers who use e-recruitment systems may have concerns about the accuracy and accountability of applicant data. Additionally, the lack of in-person interactions during the online application process can lead to frustration for job seekers and missed opportunities for employers to obtain or share more information. Originality: This study is arguably one of the leading studies that investigates the perceptions of employers and employees regarding the e-recruitment process in Saudi Arabia. Its findings would be of great help to employers in improving the e-recruitment system.