AI Value Creation: Operational value creation potential of semantic AI assistants in corporate training

Abstract

This paper explores the potential value of semantic artificial intelligence (AI) in corporate training based on a study of semantic AI learning assistants in secondary schools and interviews with human resource professionals. The findings suggest that semantic AI can significantly improve learning outcomes and streamline corporate training processes through personalized, on-demand learning. However, successful implementation requires addressing privacy, security, and user acceptance challenges. While benefits such as efficiency, cost savings, and performance gains are achievable, value creation depends on the organizational context. Further research should explore the long-term impact of semantic AI in corporate learning.