The Role of Artificial Intelligence in Transforming University Employment: Insights from Guwahati, Northeast India

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Biswadeep Borah, Kshirod Sarmah, Sahnaj Rahmatulla Laskar, Sagar Saikia, Abdur Rouf, Narghis Habiba Laskar, Ferdowsi Kawchar

Abstract

The integration of Artificial Intelligence (AI) in higher education is revolutionizing university employment, impacting administrative and academic domains. A mixed-methods approach was employed, combining quantitative data from surveys with faculty and administrators, and qualitative insights from interviews with AI experts and policymakers. The study investigates how AI adoption affects various university job roles, including faculty, administrative staff, and technical personnel focusing on universities in Guwahati, Northeast India, a region known for its growing educational ecosystem and unique socio-economic challenges. AI-driven personalized learning systems are also improving student outcomes by adapting to individual learning styles. However, the research identifies significant challenges, including ethical concerns regarding algorithmic biases, the potential for job displacement, and increasing skill gaps among university staff. Furthermore, the study highlights how AI is reshaping academic employment, influencing recruitment practices, career progression, and performance evaluation metrics.The findings underscore the importance of addressing these challenges through targeted interventions, including reskilling programs to equip employees with the necessary skills to adapt to the changing landscape. This paper contributes to the growing body of literature on AI’s transformative role in universities, offering actionable insights for policymakers, university administrators, and stakeholders in Guwahati and similar regions. By highlighting both opportunities and challenges, the study provides a comprehensive understanding of AI's role in shaping the future of university employment.

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